Fix Your Onboarding. Fix Your Retention.
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Fix Your Onboarding.
Fix Your Retention.

The Fastest Win You’ve Ignored for Years.

If you improve onboarding by even 10%, you improve retention, revenue, referrals, and renewals for the lifetime of your offer.

Spoiler alert: This system is proven to boost retention and CLV by 3x.

The Onboarding Fix Pack gives you the 10 emails, a behavior-driven sequence, and the exact guidance that turns new customers into committed, repeat buyers.

No course. No starting from scratch. Just follow the setup guide.

"I installed the full system in 90 minutes and my engagement doubled in a matter of weeks."  – Jennifer R.

Why This Works

Most onboarding is “here’s your login, there’s some stuff, good luck.” Then founders wonder why engagement tanks and churn climbs.

After pouring everything into a launch, leaving onboarding as an afterthought is a common - but deadly - mistake.

Onboarding determines whether your customers stick, succeed, and stay (and that math adds up quick).

This Onboarding Fix Pack is built on proven retention psychology - the stuff that actually moves humans, like:

• Momentum stacking
 • Micro-commitments
 • Identity anchoring
 • Clarity + confidence loops
 • Zero-resistance pathways
 • Social proof reinforcement

The good news? You don’t have to know or spend time learning any of this. Just install the emails and let the strategy do its job.

Trusted by expert coaches, community creators, and membership founders

BUILT FOR SPEED

What's Inside the Onboarding Fix Pack

You get the exact system I use with my clients

Not a checklist. Not ideas. The actual emails. The actual cadence. Structure that works.

This isn’t theory; it’s the exact onboarding strategy and cadence I deploy inside real client systems.

The 2 Week Behavior-Driven Onboarding Sequence Every message pre-written, pre-strategized, and battle-tested. You fill in a few details. You plug it in. It's done.

The Customer Path Email Wizard
There’s one email that can trip up progress, but that won't stop you. If writing your “path” email starts to stress you out, the wizard walks you step-by-step to a finished draft.

Strategy Notes, Editor Tips & Quick Insights These aren’t generic marketing emails. These are the “oh my god, no one ever told me this” notes from behind the scenes.

Implementation Checklist + Quick Setup Guide What to do, in what order, and how long it should take. Install in under 2 hours. Results for the lifetime of your business.

"We set this up for our last membership growth event. Our usual new member churn disappeared."
- David W.

PErmanently solve weak onboarding

This isn’t just a "nice to have."
It’s the fix that pays you forever.

If your customers don’t get early wins, they check out.

If they check out, they don’t finish.

If they don’t finish, they churn.

You can chase new customers forever… or you can stop letting them walk out the back door.

This is the $37 solution that protects your $500- $5,000 offers.

👋 Hi there! My name is Starlight

I’ve audited hundreds of memberships, fixed millions in churn, and built this Fix Pack to turn cold onboarding into profitable retention.

This isn’t theory - this is the exact system and thinking I use with SaaS, corporate teams, and multi-million dollar communities to get customers engaged from day one.

I built this because onboarding is the #1 revenue leak across every group, program and subscription business - and once you fix it, everything else gets easier.

You don’t need to write new emails or to reinvent your onboarding.
Just install this fix pack and your onboarding improves - immediately.

Personal Use License

only

$37

One Time

You get the full onboarding system that boosts retention, accelerates results, and makes your customers feel like they made the right choice - instantly.

Perfect if you want to fix onboarding for your own course, program, coaching offer, membership, or subscription.

Lifetime access

Minutes to install

Use for your business only

Compound ROI every time your customers make a purchase

Instant access. No waiting. No setup headaches.

Frequently Asked Questions

What if I don't have a course or membership?

If someone buys anything from you - this sequence works. Coaches, service providers, program creators, consultants, SaaS… onboarding is onboarding.

Do I need any fancy tech?

No. Any email platform will do. If you’re deciding which platform to use, I recommend, love and use Kit

How long does it take to set this up?

Most people finish in under 2 hours. One or two emails deserve a little extra love. The rest? Tweak and drop in.

Is this beginner friendly?

It's beyond easy to use. I wrote it for busy, overwhelmed founders who need results yesterday. This is not for folks looking for an onboarding course or skill-up.

What if I hate writing emails?

You're not alone! It's why this Fix Pack exists! The only email that you need to write has an Email Wizard to help you get it done within minutes. The rest are are done for you!

What's your refund policy?

Because this is an instant-access digital product and you receive the full system, emails, strategy notes, and AI tools immediately - there are no refunds on this purchase.

If you’re unsure whether this is right for you, here’s the simplest test:
If new customers enter your world and you want them to take action, feel confident, and stick around longer - this will help you.

If you don’t fix your onboarding, you will continue leaking future money every day.

You’re losing revenue because your onboarding is invisible. It's time to stop letting the people who have ALREADY said yes to you walk out the back door.

Buy yourself months - even years - of retention and revenue, without lifting a finger after today.

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